TripAdvisor Travellers’ Choice 2025

Development journey and the 2025 Travellers’ Choice Award

1. Origins and development

HIEUTOUR VN began as a small local travel company in Can Tho city, founded to showcase the beauty of the Mekong Delta to domestic and international visitors. Over the years, it has grown from a handful of community‑based tours into a professional network serving not only Can Tho but the wider Mekong Delta and other regions of Vietnam.

The company’s strength lies in deep local knowledge and creativity in product design. Early on, HIEUTOUR VN focused on Can Tho tours, such as visits to floating markets, bicycle trips in the historic Long Tuyen village and fruit‑garden experiences in Phong Dien. Later, the firm introduced Can Tho river tours to offer a different perspective: guests don’t just observe, they interact with fishermen, learn to paddle small boats and explore daily life on the water.

Throughout its expansion, HIEUTOUR VN prioritised quality and customer satisfaction. As a result, it has received consistently high ratings, placing it among the top 10 % of travel businesses on TripAdvisor – a prerequisite for the Travellers’ Choice Awards tripadvisor.com. These awards are based on millions of reviews collected over a twelve‑month period, lending them considerable credibility.

2. A variety of tour types

Can Tho tours & Can Tho river tours

HIEUTOUR VN now offers more than 20 programmes in Can Tho. Besides the well‑known Cai Rang and Phong Dien floating‑market tours, travellers can join night excursions, go fishing on the river, explore street food or take cooking classes. Can Tho river tours are especially popular with visitors who want to experience authentic river life: guests are provided with life jackets, learn to paddle with locals and enjoy simple breakfasts on board.

Mekong Delta tours

Beyond Can Tho, the company runs longer Mekong Delta tours, lasting two to five days across provinces like Dong Thap, Vinh Long, Ben Tre and Tra Vinh. Itineraries include visiting Sa Dec flower villages, listening to traditional “đờn ca tài tử” music in Vinh Long, experiencing Khmer festivals, touring craft villages, making coconut candy and staying with local families. These tours encourage interaction with residents, explore diverse cultures and spread the Mekong smiles associated with the region.

Vietnam tours

In its Vietnam tours category, HIEUTOUR VN designs multi‑region journeys such as Ho Chi Minh City – Central Highlands – Hoi An, or Hanoi – Ninh Binh – Ha Long Bay. Travellers experience contrasts between modern cities and peaceful countryside, sample iconic dishes (from Hanoi’s pho to Hue’s beef noodle soup) and see everything from coffee plantations in Buon Ma Thuot to lantern‑lit streets in Hoi An. These programmes appeal not only to international visitors but also to Vietnamese families seeking fresh ways to explore their own country.

3. First‑hand experiences from travellers

On TripAdvisor, guests recount memorable stories from their time with HIEUTOUR VN. One Australian traveller described watching the sunrise over Cai Rang floating market as entering a “different world” full of voices, paddling and the aroma of coffee. A family from Canada praised the friendliness of their guide, who shared Can Tho’s history and taught their children to cook “bánh xèo” on the boat.

Other reviews highlight attentive care: providing cold towels, drinking water, wide‑brimmed hats and even raincoats when sudden showers appear. These small touches have earned HIEUTOUR VN high rankings in TripAdvisor’s top choices lists and contribute to glowing word‑of‑mouth recommendations.

4. Sustainable tourism – an imperative in the Mekong Delta

Sustainable tourism has become a key trend in the Mekong Delta, which faces challenges such as climate change and saltwater intrusion. Travel companies now play a role in protecting the environment and preserving local culture. HIEUTOUR VN pledges to:

1. Reduce plastic waste by offering refillable water bottles and encouraging guests to bring their own containers.

2. Source food and supplies locally to support community livelihoods for example, purchasing fruit from family orchards and eating at small, family‑run restaurants.

3. Support conservation projects like tree planting and river clean‑ups.

4. Respect cultural heritage and invite travellers to participate in festivals, listen to traditional music and taste authentic cuisine.

These actions raise awareness among visitors and create a “green circle” of benefits for the region.

5. Significance of the Travellers’ Choice Award

TripAdvisor notes that the Travellers’ Choice Awards honour businesses ranked among the top 10 % of listings globally, based on a year’s worth of traveller feedback tripadvisor.com. HIEUTOUR VN’s repeated success in earning this award shows the company’s dedication to improving services and creating memorable experiences. The recognition boosts its credibility, attracts more international customers and expands partnerships within the travel industry.

6. Final thoughts – Let HIEUTOUR VN guide your journey

If you’re looking for an authentic exploration of the Mekong Delta, a leisurely excursion on the water through Can Tho river tours, or a cross‑country adventure packed into a few days, HIEUTOUR VN is a trustworthy choice. With knowledgeable guides and the welcoming Mekong smiles of local hosts, the company offers unforgettable journeys that celebrate Vietnam’s natural beauty and cultural richness.

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